Last updated: 6 juni 2025
In these terms and conditions, the following definitions apply:
2.1. These terms and conditions apply to all offers, agreements, and services of Lead to Perform.
2.2. By entering into an agreement, the client agrees to these terms and conditions.
2.3. Deviations from these terms and conditions are only valid if agreed in writing.
2.4. The client’s general terms and conditions are expressly excluded, unless otherwise agreed in writing.
3.1. All offers from Lead to Perform are without obligation, unless otherwise indicated.
3.2. An agreement is concluded after written confirmation by Lead to Perform or by commencement of the service.
3.3. Oral promises are only binding after written confirmation by Lead to Perform.
3.4. Lead to Perform reserves the right to refuse a request without stating reasons.
4.1. Lead to Perform provides tailor-made coaching and mentoring services, adapted to the specific needs of the client.
4.2. All services start with a 60-minute intake session to discuss suitability and expectations.
4.3. Lead to Perform strives for optimal results but cannot guarantee specific outcomes, as results also depend on the client’s commitment and cooperation.
4.4. The client is obliged to participate actively and adhere to agreements made.
4.5. Lead to Perform may adjust the service if necessary to achieve optimal results.
5.1. All prices are custom and determined per agreement.
5.2. Prices are exclusive of VAT, unless stated otherwise.
5.3. Payment must be made within 14 days of the invoice date, unless other payment terms have been agreed in writing.
5.4. In case of late payment, the client is in default by operation of law and Lead to Perform is entitled to charge statutory interest and reasonable collection costs.
5.5. Lead to Perform has the right to require advance payment or security.
6.1. Consumers have the right to withdraw from the agreement within 14 days without giving reasons.
6.2. The withdrawal period is 14 days from the day the agreement is concluded.
6.3. During the withdrawal period, the consumer will handle the services with care. The consumer is liable for any depreciation resulting from use beyond what is necessary to determine the nature and functioning of the services.
6.4. The right of withdrawal lapses if the service has started with the consumer’s express prior consent and the consumer has declared to waive the right of withdrawal as soon as Lead to Perform has fully performed the agreement.
6.5. For withdrawal, contact can be made via [email protected].
7.1. The client can cancel individual sessions up to 48 hours before the session starts.
7.2. Intake sessions cannot be canceled after confirmation of the appointment.
7.3. In case of cancellation within 48 hours before the start or in case of no-show, the full cost of the session will be charged.
7.4. Cancellations must be made in writing via [email protected].
8.1. The client provides all necessary information and cooperation for the execution of the services in a timely manner.
8.2. The client is responsible for the accuracy and completeness of the information provided.
8.3. The client will keep all confidential information and methodologies provided by Lead to Perform strictly confidential.
8.4. The client will comply with the house rules and code of conduct of Lead to Perform.
9.1. Lead to Perform is only liable for damage that is the direct result of an attributable shortcoming in the performance of the agreement.
9.2. Lead to Perform is not liable for indirect damage, including lost profits, missed savings, or damage due to business stagnation.
9.3. The liability of Lead to Perform is limited to the amount paid out in the relevant case by the insurer, or to the amount of the agreement, whichever is lower.
9.4. Any claim for damages expires 12 months after the claim arises.
9.5. Lead to Perform is not liable for damage resulting from not following advice or not complying with agreements by the client.
10.1. All intellectual property rights to materials, methodologies, and working methods of Lead to Perform remain the property of Lead to Perform.
10.2. The client only obtains usage rights for personal use during the term of the agreement.
10.3. The client is not permitted to reproduce, distribute, or commercially exploit materials, methodologies, or working methods without written permission.
10.4. Violation of this article entitles Lead to Perform to immediate termination of the agreement and compensation for damages.
11.1. Both parties undertake to maintain confidentiality of all confidential information obtained in the context of the agreement.
11.2. Lead to Perform is bound by the professional duty of confidentiality as applies to coaches and mentors.
11.3. This confidentiality obligation remains in force after termination of the agreement.
12.1. Lead to Perform is not obliged to fulfill any obligation if it is prevented from doing so as a result of force majeure.
12.2. Force majeure means any circumstance beyond the control of Lead to Perform, which wholly or partially prevents the fulfillment of obligations towards the client.
12.3. Lead to Perform has the right to dissolve the agreement if force majeure lasts longer than 3 months.
13.1. Lead to Perform is entitled to amend these terms and conditions. Amendments will be communicated in writing 30 days in advance.
13.2. Both parties may terminate the agreement at any time in writing, subject to a notice period of 30 days.
13.3. Lead to Perform may dissolve the agreement with immediate effect if the client fails to fulfill obligations, is granted a suspension of payment, or is declared bankrupt.
13.4. Upon dissolution, amounts already due become immediately payable.
14.1. All agreements between Lead to Perform and the client are governed exclusively by Dutch law.
14.2. All disputes will initially be submitted to the competent court in the district where Lead to Perform is established.
14.3. Consumers may also submit disputes to the Disputes Committee for Coaching (if applicable) or use the European platform for online dispute resolution.
14.4. The parties undertake to try to resolve disputes amicably before resorting to the courts.
15.1. For questions about these terms and conditions or complaints about the service, you can contact:
15.2. We aim to handle complaints within 14 days.
16.1. If one or more provisions of these terms and conditions prove to be null and void or voidable, the remaining provisions will remain in full force.
16.2. In cases not provided for in these terms and conditions, decisions will be made in the spirit of these terms and conditions.
16.3. These terms and conditions were established on :date and replace all previously established terms and conditions.